IT Operations Management (ITOM)

Revolutionize your IT operations with our ServiceNow ITOM solutions

Strengthen CMDB reliability through targeted Health Scans that improve data accuracy, operational consistency, and IT asset visibility. Partnering with zeb for ITOM implementation ensures seamless integration and proactive risk management. It also delivers measurable business value while supporting resilient and future-ready operations

List of applications

CMDB

Discovery

ServiceGraph Connectors

Service Mapping

Event Management

Agent Client Collector

Orchestration

What can we do for you?

Greenfield Implementation

Leverage our expertise to align your IT Operations setup within ServiceNow with your business goals. Begin with our in-depth workshops, capture real-time infrastructure inventories through ServiceNow applications, and visualize service topologies with precision.

Infrastructure Inventory Management

Automate asset discovery and inventory management using ServiceNow solutions, keeping your CMDB current and precise with our expertise in ServiceNow ITOM. We further equip your infrastructure team with targeted training, ensuring mastery in managing assets seamlessly within ServiceNow.

CMDB Assessment

Gain in-depth insights of your CMDB through our CMDB Health Scans with over 40+ check definitions, examining strengths and pinpointing areas for enhancement in line with CSDM standards and your business vision.

Enhanced Monitoring

Achieve real-time IT landscape insights and intricate dependency details with our deep experience from 10+ previous implementations. Streamline incident response with precision-targeted alerts that prioritize critical issues for optimal IT operational efficiency.

Service-Aware Infrastructure

Implement a Service Mapping framework in ServiceNow to align IT asset visibility with business objectives, capturing real-time inventories and delivering accurate service visualizations for informed impact analysis and risk management. 

What sets us apart?

Certified Experts

Harness the expertise of ITOM-certified professionals to provide unparalleled service quality. Our team is ready to design and implement solutions tailored to our clients’ specific needs, ensuring a seamless and effective ServiceNow ITOM experience.

Rapid CMDB Implementation

Accelerate your CMDB's accuracy with over 40+ meticulous check definitions and governance policies. Effectively utilize, manage, and maintain a healthy CMDB across your ServiceNow platform.

Rapid Prototyping and Visualization

Collaborate closely with stakeholders to swiftly prototype and visualize tailored solutions. Benefit from zeb's 15+ years of ServiceNow expertise, ensuring a precise fit to your unique needs and goals based on our experience with 30+ implementations.