zeb Achieves ServiceNow Premier Partner Status
zeb Wins AWS Rising Star Partner of the Year – Consulting Award
zeb × Precisely × AWS

A Full-Spectrum Partnership

Infrastructure modernization, agentic AI in production, and a growing strategic pipeline built on a true three-way collaboration.

Engagement arc

The path to $16M+ ARR.

Five engagements, one strategic arc — click any node to jump to its case study.

Proven expertise.

3,998
VMs Migrated from VMware
12
AI Agents in Production
$11
M
ARR Driven to AWS
300%
+
VMware Cost Increase Avoided
6
Successful Engagements Delivered

The Origin Story

“No” to “yes” in 12 months.

How zeb won one of the most partner-resistant accounts in the AWS ISV portfolio — and turned a flat “no partner” position into the strategic relationship driving $20M+ in AWS ARR.

The Starting Position

When the AWS account team first raised the idea of a partner, the response from Precisely was a flat no.

Precisely had a large, highly capable internal engineering team with deeply embedded coding standards, architectural best practices, and a strong cultural identity around building things their way. An outside partner wasn’t just unwelcome — it was actively resisted. This wasn’t skepticism about any one partner. It was a philosophical resistance to the partner model itself.

The Three-Sided Pressure

Three pressures were converging on Precisely simultaneously — each pulling in a different direction, each compounding the others.

Internal

Partner-averse engineering culture

Experienced, opinionated engineers protecting quality and team autonomy. Products trusted by 99 of the Fortune 100 — an outside partner was seen as a risk, not an asset.

External · PE

Three PE firms pushing for speed

TA Associates, Centerbridge, and ClearLake Capital pressing leadership to SaaSify the product portfolio on AWS and embed AI to stay competitive — fast.

Competitive

Informatica acquired by Salesforce

Precisely’s largest competitor had embedded AI deeply across their platform and was now backed by Salesforce. The AI gap needed to close — or enterprise customers would defect.

The contradiction: high pressure to act, low tolerance for disruption. Most partners couldn’t have won this.

The 12-Month Path In

Trust wasn’t sold. It was built — over a year of patient advocacy, PE-level engagement, and multiple interview rounds.

A flat “no partner” position

AWS account team floats the idea of partner support. Precisely declines outright.

Six months of trust-building

AWS account team works patiently to shift Precisely’s position — not selling a partner, but building the case that a partner could add value without disrupting what they’d built. Charles Guo and Bhavin Desai on AWS PE BD engage directly with TA Associates, Centerbridge, and ClearLake to align the investor-level view.

The door opens — three-partner bake-off

Precisely agrees to entertain the conversation. Three partners invited into a structured interview process. zeb is one of them.

Multiple interview rounds, PE alignment

zeb goes through repeated rounds of technical interviews, leadership conversations, and direct engagement with the PE ownership teams — addressing every concern raised.

zeb selected.

The partnership begins. Everything that follows — migration, agents, POC, productization — flows from this foundation.

Why zeb won

Six reasons zeb beat the field. Two of them closed the deal.

Each one engineered to answer a specific concern Precisely had — but two reasons did the heaviest lifting.

The decisive move

Worked to Precisely’s standards.

Adopted Precisely’s coding standards, architecture, and engineering norms — not zeb’s. Operated through their MSA, not ours.

The concern it answered

A partner-averse engineering culture where coding standards, architecture, and team autonomy were non-negotiable.

The decisive move

Deep expertise in migrations and AI.

One of very few partners who could credibly execute large-scale cloud migrations and build production-grade Agentic AI — simultaneously, with equal conviction and proof.

The concern it answered

Informatica acquired by Salesforce. AI gap widening. SaaSification and AI both needed — at speed, in parallel.

The four that reinforced them

Speed without sacrificing quality

Demonstrated execution velocity backed by disciplined delivery — decisive in a PE-pressured environment.

Answered: PE pressure to move fast

Flexibility on paperwork & terms

Operated through Precisely’s MSA and legal framework. Reduced friction at every commercial layer.

Answered: Partner-averse commercial culture

Fixed-fee resource model

Cost predictability that was commercially attractive and easy to defend to PE ownership.

Answered: Defensible case for PE

AWS funding eligibility

MAP, VMCCO, ACDC, ATF — deep familiarity meant partial funding that reduced net cost and improved ROI.

Answered: Net cost pressure

The Foundation

The win wasn’t handed to zeb. It was earned — and everything that followed traces back to this foundation.

ProductIT Migration Lighthouse Agents Engage AI Atlanta Workshop OpenText POC

The Partnership

The Precisely Partnership

From a single migration assessment to a full-spectrum strategic relationship spanning infrastructure, AI, and go-to-market.

Who They Are

Precisely is a global leader in data integrity software, trusted by more than 12,000 customers worldwide including 99 of the Fortune 100 to deliver accuracy, consistency, and context in their data.

Their platform spans data quality, data enrichment, location intelligence, and data governance, serving financial services, telecom, insurance, and government sectors.

Products

Precisely product portfolio

The Challenges

300%+$0

VMware licensing exit · 5,000+ VMs migrated

The Challenge

Broadcom's VMware licensing projected a 300%+ renewal increase across 5,000+ VMs globally — Precisely needed a scalable, low-risk exit.

Our Solution

AWS VMCCO funding paired with zeb's migration factory model. Wave-based delivery across 3,998 VMs in 8 months using AWS MGN, fully displacing the VMware estate.

12 AI agents shipped

Closing the Informatica gap · under 30 weeks

The Challenge

Precisely's flagship products were losing ground to Informatica's AI-embedded platform. Customers were spending excessive time on manual, repetitive data tasks.

Our Solution

12 production AI agents shipped across Lighthouse and Engage in under 30 weeks on Amazon Bedrock — executive buy-in secured through zeb's in-person Agentic AI Workshop.

4 years9 months

OpenText template conversion at enterprise scale

The Challenge

The CedarCX to RapidCX migration required converting tens of thousands of OpenText Exstream templates — the CCM format behind FSI banking statements, billing, and regulatory comms. Manual conversion was projected at 4 years, making migration commercially unviable.

Our Solution

zeb built an AI-powered OpenText template conversion tool on AWS as a POC — compressing the timeline from 4 years to 9 months. Precisely moved it into production and is exploring monetizing it as a commercial product.

The Three-Way Partnership

zeb

  • Migration factory methodology
  • Proprietary Bedrock-native Agentic AI framework
  • zeb Substrate branded workshops
  • AI monetization advisory
  • Precisely PS arm extension (in-flight)

AWS

  • VMCCO funding strategy (led by Peter Kjeldgaard)
  • Full AWS stack: Bedrock, MGN, OpenSearch, Step Functions
  • Network, Licensing & Observability specialists
  • Migration Advisor engagement (Atlanta workshop)
  • Partner Development support (Michelle Lozier)

Precisely

  • Executive sponsorship and cross-BU alignment
  • Public reference + video case study (March 2026)
  • Expanding scope across all product lines
  • $11M in ARR driven to AWS through the partnership
  • zeb embedded as professional services partner

Account Team

AWS — Account

  • Josh Erickson

    Josh Erickson

    Account Manager

AWS — PE BD

  • Charles Guo

    Charles Guo

    Private Equity Advisor

  • Bhavani Desai

    Bhavani Desai

    Private Equity Advisor

AWS — Technical

  • Dmitry Frizner

    Dmitry Frizner

    Solutions Architect

AWS — Sales

  • Cynthia Bishop

    Cynthia Bishop

    Microsoft Sales Specialist

AWS — Success

  • Susmitha Somisetti

    Customer Success Manager

  • Rushabh Shah

    Rushabh Shah

    PSM

  • Apparna Venkataraman

    Sr. Customer Success Manager

AWS — Migration

  • Gaurav Sharma

    Gaurav Sharma

    Migration & Modernization Advisor

AWS — Partner

  • Michelle Lozier

    Michelle Lozier

    Partner Development Manager

zeb

  • Tim Patterson

    Tim Patterson

    VP, Solution Architecture

  • John Ponessa

    John Ponessa

    Director, AWS ISV Sales

  • Brendan Drachler

    Brendan Drachler

    Director of Solutions Architecture

  • Sid Vivek

    Sid Vivek

    Head of AI

  • Sharath

    Sharath Karthikeyan

    Head of Project Management

Delivered engagements

Five engagements. One strategic arc.

From a single workshop to infrastructure migration, production AI, and a template conversion breakthrough Precisely is now productizing.

RAPID AI Workshop — origin of the Lighthouse agents

The situation

Before any agent was built, zeb ran a structured RAPID AI Workshop with Precisely — the engagement that became the genesis of the entire AI program. Executive and technical leadership from across Precisely's product lines convened in a single room to map the Agentic AI roadmap from the ground up.

What we did

Held the day after AWS Summit, capitalizing on existing momentum and executive presence. Fully mapped Precisely's end-to-end Agentic AI roadmap across both product lines in a single working session — this is where the Lighthouse agent framework was born.

The outcome

Secured executive buy-in from both Data Integrity Suite and Engage business units simultaneously. Without this workshop, zeb does not win the subsequent Lighthouse or Engage AI engagements — every dollar of AI ARR at Precisely traces back to this room.

VMCCO infrastructure migration

The situation

Broadcom's new licensing model projected a 300%+ VMware cost increase across 3,998 in-scope VMs spanning multiple business units and global regions. Precisely needed a scalable, low-risk exit — fast — with governance and security alignment throughout.

What we did

Wave-based replication and cutover using AWS MGN as the primary migration engine, backed by AWS VMCCO funding and a repeatable migration factory model. Deep dependency analysis and app-owner coordination enabled low-disruption cutovers, supported by two in-person immersion days in India and the US for architecture alignment.

The outcome

300%+ renewal cost increase avoided. 3,998 VMs successfully decommissioned from the on-premises VMware estate. $3.5M in annual recurring AWS revenue established as Precisely's long-term cloud foundation.

Agentic AI in production — Lighthouse + Engage

The situation

zeb designed and deployed a production-grade agentic AI layer across two Precisely flagship products on Amazon Bedrock. Twelve AI agents now run in production — one of the most comprehensive agentic deployments in the data management software industry.

What we did

Shipped the 8-agent Lighthouse framework for the Data Integrity Suite — foundational orchestration, auto documentation, workflow recommender, normalization, spatial enrichment, rule discovery, rule creation and conversational search — alongside 4 Engage agents for RapidCX covering template analysis, sentiment, readability and contextual rewrite. Delivery was anchored by a multi-day Agentic AI workshop and 30-week Lighthouse / 18-week Engage concurrent delivery tracks.

The outcome

AI infrastructure ARR scaling alongside adoption across both product lines and their enterprise customer bases. Public case study and video testimonial confirmed for March 2026, with a $100K case-study discount exchanged for long-term reference rights.

Govern migration assessment — first win at Precisely

The situation

The Govern Migration Assessment was the very first engagement win at Precisely — opening the door to the entire partnership. zeb and AWS evaluated the pathway to migrate Govern to a fully SaaSified AWS-hosted version (Govern V2).

What we did

Delivered the complete assessment: scope, target architecture and migration strategy for the Govern V2 AWS SaaS build. Established the commercial and technical footing for every Precisely workstream that followed.

The outcome

AWS ARR unlocks upon Precisely closing the Govern V2 deal — assessment complete, commercial close is the only remaining trigger. More importantly, this engagement established credibility and opened the door to all subsequent Precisely workstreams.

CedarCX → RapidCX migration & OpenText template AI POC

The situation

CedarCX powers Precisely's customer communications across 11 Fortune 500 FSI tenants — banking statements, regulatory disclosures, postal correspondence. Migrating to RapidCX (the AWS-native SaaSified evolution) required converting tens of thousands of OpenText Extream templates, a manual effort projected to take 4 years.

What we did

The Atlanta Workshop defined a clear migration path for all 11 enterprise tenants with tenant isolation and zero-disruption cutover. zeb then built an AI-powered OpenText template conversion tool on AWS that uses large language models to automatically parse, interpret and re-author Extream templates into the RapidCX format — preserving layout fidelity, conditional logic, data bindings and regulatory content integrity.

The outcome

A 4-year manual conversion compressed to a 9-month migration — a 5x reduction that unlocks the entire CedarCX → RapidCX program. The POC was so decisive that Precisely has moved the tool into production and is now exploring commercial monetization as a standalone offering to their FSI customer base.

Active pipeline

Two engagements. $5M in motion.

Assessments complete, momentum established. These are the AWS deals scoped, architected, and ready to close — the next chapter of the Precisely partnership.

Govern V2 — AWS SaaSified migration

The Govern Migration Assessment — our first engagement win at Precisely — has been successfully delivered. The technical pathway to Govern V2 (the fully AWS SaaSified version) is defined and ready to execute. The next step is the Precisely sales team closing the V2 commercial deal.

What's been completed

  • Full migration assessment delivered and signed off
  • Scope, architecture, and migration strategy defined for V2
  • Govern V2 architecture aligned to AWS SaaS best practices
  • This was the engagement that opened the entire Precisely account

What's next

  • Precisely sales team to close Govern V2 commercial deal
  • Upon close: zeb + AWS to activate the migration execution workstream
  • Opportunity to leverage VMCCO or migration funding for the V2 build
  • Expands the AWS footprint within the Govern product line

CedarCX → RapidCX — full migration execution

The CedarCX → RapidCX migration is one of the most technically complex cloud migrations in the CCM industry. Precisely's CedarCX platform serves 11 Fortune 500-level enterprise FSI tenants — each with thousands of regulated customer communications (banking statements, billing notices, regulatory disclosures) authored in OpenText Exstream templates. The Atlanta workshop defined the path. The AI Template Conversion POC removed the single biggest blocker. The migration is now in active pipeline.

What's been unlocked

  • Migration assessment and Atlanta workshop: delivered
  • RapidCX AWS architecture and tenant migration strategy: defined
  • OpenText template conversion AI POC: delivered and in production
  • Timeline compressed from 4 years → 9 months through zeb's AI tooling
  • AI Agents for Engage/RapidCX BU: live in production

Why this migration matters

  • 11 enterprise FSI tenants migrating to AWS — significant sustained cloud footprint
  • Sets the template for migrating other Precisely CCM customers to AWS SaaS
  • The AI template conversion tool is now being productized and monetized by Precisely
  • Full three-party momentum already established — no cold start required
  • Direct follow-on from the Atlanta workshop and AI POC engagements

Future work

Confirmed initiatives for 2026.

Actively scoped work deepening AI, modernization, and go-to-market collaboration across all three organizations.

AIDLC workshop

An AI Development Lifecycle Workshop delivered under the zeb Substrate brand — helping Precisely teams understand, plan, and operationalize AI workloads end-to-end on AWS. This engagement positions zeb's proprietary methodology as a branded, repeatable framework for enterprise AI adoption.

  • Full AI development lifecycle methodology — from ideation through production deployment
  • Delivered as a branded zeb Substrate engagement, reinforcing IP and methodology differentiation
  • Targets Precisely engineering, product, and architecture teams
  • Builds on the 12 agents already in production — operationalizing the next cycle of AI development

AI monetization framework

A strategic framework to help Precisely bring their newly built AI agents to market — jointly with Precisely's own sales team. This positions zeb as a strategic AI commercialization advisor, going far beyond pure delivery to shaping how Precisely prices and packages AI capabilities.

  • Pricing strategy development for AI-native product features
  • Feature packaging recommendations to maximize adoption and revenue
  • GTM plan review and joint execution planning with Precisely sales leadership
  • Positions zeb as commercial AI advisor — not just a delivery partner

zeb as Precisely's professional services arm

Precisely is actively planning to embed zeb as an extension of their professional services organization — delivering work at Precisely's own end customers across three core service lines. This represents a significant channel expansion: zeb becomes a force-multiplier for Precisely's customer success and AWS consumption at the end-customer level.

Agentic AI implementation

Deploying AI agents within Precisely's customer environments — bringing the Bedrock-native framework to end customers.

Cloud migrations

Executing migration programs for Precisely's enterprise customer base — expanding AWS footprint through every customer engagement.

Application development

Custom application development at Precisely's enterprise client base — full-stack delivery using AWS-native services.

This model creates a compounding flywheel: every Precisely customer engagement brings more AWS consumption, more zeb delivery, and more opportunities for joint wins — all flowing from the original partnership.

ACP — Agentic Catalyst Program & next wave of AI agents

A structured, multi-day AI workshop co-delivered by zeb, Precisely, and AWS — designed to plan, scope, architect, and roadmap Precisely's next wave of AI agents. The ACP is purpose-built to compress the time between idea and production, building on the 12 agents already live.

  • Joint delivery: zeb + Precisely + AWS as a unified team
  • Covers planning, scoping, architecture design, and next-step roadmapping for Phase 2+ agents
  • Builds on the 12 agents already in production — accelerating the next AI development cycle
  • Designed to compress time-to-prototype and ensure architectural alignment before build begins

How to GTM with zeb

Three plays AWS sellers pull zeb into.

Each one is purpose-built to accelerate ISV revenue, reduce delivery risk, and drive durable AWS consumption.

Motion 01 · AIDLC Workshop

Available now

zeb Substrate — AI-native SDLC on AWS

What it is

A governed, production-ready AI execution layer built on Claude Code and AWS Kiro — not an experiment framework. The AI Development Lifecycle Workshop takes ISV engineering, product, and architecture teams through the full lifecycle of building AI-native software on AWS, leaving them with an actionable roadmap, not just slides.

The four-layer substrate

01 · Knowledge & context

Agent context, project state, temporal embeddings across Jira, GitHub, Slack, Confluence.

02 · Solution planning

Planner agent with Kiro IDE integration, confidence-based trust gates, earned autonomy.

03 · Execution

Autonomous sub-task execution, custom GRC engine, bi-directional Jira/GitHub integration.

04 · Extension & scale

Extends to PS delivery and org-wide — same context and governance model everywhere.

Why pull zeb in

Targets 1,000 Claude or Kiro seats per engagement and converts AI tooling interest into governed, production-grade AWS consumption. Branded zeb IP differentiates from generic GenAI consulting, scales from single team to full org, and is already proven at Precisely — a template ready to replicate across PE-backed ISVs.

Motion 02 · Agentic Catalyst Program

AWS co-delivered

zeb as AWS delivery partner — 1 of 3 globally

What it is

zeb is one of only three partners globally enabled inside the AWS Agentic Catalyst Program — a structured, funded path from AI ideation to production. zeb leads the delivery execution while AWS provides the funding mechanism and platform. The result: ISVs go from concept to production-grade Agentic AI in months, not years.

The ACP journey

  1. 2 weeks Pre-ACP prep Automated ISV architecture intake, agentic prototype scoping, initial TCO and governance.
  2. 1 week ACP workshop zeb-led 2–5 day in-person workshop with CPO, CTO, and AI R&D personas on-site.
  3. 2 weeks SOW + approvals SOW aligned to workshop value streams, TCO submitted to AWS funding, resourcing locked.
  4. 4 months Production Parallel DevOps, AI, front-end, testing workstreams scale into beta UAT and production.

Representative outcomes

Precisely AI-assisted migration on Amazon Bedrock — >85% automation reducing multi-year migrations to months.
$7.5M Launched AI ARR
Fortra Agentic AI platform embedded into core SaaS workflows — governed, multi-tenant GenAI at scale.
$13M Launched AI ARR

Why pull zeb in

AWS funds the platform; zeb delivers the execution. One of only three partners globally inside the ACP — a structured, repeatable motion with $20.5M in ISV AI ARR already launched and a journey compressed to months, not years.

Motion 03 · Migration Accelerator

AWS funded

AI-powered migrations via AWS funding programs

What it is

zeb's AI-powered migration methodology compresses multi-year migration timelines into months — proven at Precisely where 4 years of OpenText template migration became 9 months through AI tooling. Combined with AWS funding programs, this creates a fully funded, fast-path motion that removes the two biggest barriers to ISV cloud migration: time and cost.

AWS funding programs zeb activates

  • MAP
    Migration Acceleration Program Cash funding to offset migration costs — zeb's factory model is purpose-built to maximize MAP eligibility across large VM estates.
  • VMCCO
    VMware Cloud Customer Opportunity Targets VMware-to-AWS exits under Broadcom licensing pressure. Deployed for Precisely's 3,998-VM migration — drove $3.5M ARR.
  • ACDC
    AWS Cloud Design Center Architecture funding for well-architected reviews, design validation, and technical risk mitigation on complex ISV migrations.
  • ATF
    AWS Transformation Funding Broader transformation funding for re-platforming, modernization, and AI embedding programs — stacked with MAP and VMCCO.

The zeb funding motion

We don't just know these programs exist — we design engagements from the start to maximize eligibility across MAP, VMCCO, ACDC, and ATF simultaneously. At Precisely, this approach turned an unfunded VMware crisis into a fully supported, $3.5M ARR migration program.

Bottom Line for AWS Sellers

zeb delivers scalable, secure, AI-driven solutions that help ISVs modernize, differentiate, and grow on AWS.

$55M+ AWS revenue (2025) · 273 partner-originated opportunities · Premier Tier · AWS Partner of the Year · 10 AWS Competencies