Transforming Identity Access Management by Modernizing Legacy IDM Systems

Challenge: Operational roadblocks in upgrading the legacy IDM system

The client initially adopted NetIQ 3.6 version for their employee identity management. But Microfocus began deprecating features, and the system was nearing end-of-life (EOL) support. So, the client decided to upgrade their IDM system to the latest version, NetIQ 4.8, to effectively manage their business-critical applications.

However, they encountered complexities and increased operational costs due to different versions of IDM systems. Owing to feature incompatibilities, they could not directly migrate their application drivers from NetIQ 3.6 to NetIQ 4.8.

The client’s main objective is to establish a cohesive and efficient identity management system while minimizing costs and overcoming obstacles.

Solution: Strategic migration plan to unify identity management with NetIQ 4.8

The client approached zeb with a challenge in their IDM ecosystem. Our team of identity experts conducted a thorough analysis of the client’s IDM ecosystem, examining applications, drivers, and components to ensure a smooth transition. By addressing compatibility issues between NetIQ versions 3.6, 4.5, and 4.8, we optimized driver policies, resulting in improved system efficiency.

Through meticulous planning and execution, we efficiently migrated the IDM system and integrated applications sequentially from NetIQ 3.6 to NetIQ 4.5 and, ultimately NetIQ 4.8. In addition to the migration, we implemented best practices such as a robust log maintenance system, simplifying troubleshooting, and bug resolution.

Overall, our solution helped the client overcome the limitations of their legacy identity management system by giving them access to a secure NetIQ 4.8 environment and unified identity management capabilities.

Benefits: Simplified IDM management to eliminate the cost of multiple environments and licenses

Implementing the unified IDM system delivered significant benefits such as improved efficiency and processes.

• The client experienced a remarkable 79% reduction in maintenance efforts, that helped IT teams shift their focus on strategic tasks.
• Adoption of a single source of truth led to a substantial 87% reduction in infrastructure costs.
• The unified IDM system eliminated the complexities of managing multiple environments and licenses, allowing the team to work more efficiently and resolve data mismatches promptly.

Ready to optimize your identity management and drive business growth?

Our tailored IAM solution, including sequential application driver migration strategy, optimization, and performance enhancements, ensured a smooth and efficient transition to the NetIQ 4.8 IDM system.

zeb experts bring extensive industry knowledge and technical prowess to deliver exceptional results. We’re committed to modernizing and maximizing the benefits of your identity access management.

Let’s embark on this transformative journey together.