zeb wins AWS Rising Star Partner of the Year – Consulting Award

zeb Wins AWS Rising Star Partner of the Year – Consulting Award

How We Reduced 63% Software Licensing Cost With ServiceNow SAM Implementation

Our client is a life settlement providing company that helps senior citizens to sell their insurance policy for better cash value. Most of the senior citizens in U.S. end up surrendering their policies back to insurance company without availing any of its benefits. Our client has a huge responsibility in helping senior citizens live their retirement life without any financial hiccups.

63%

Reduction in software licensing cost

58%

Faster audit response time

100%

Transparency in software asset management

Customized Salesforce implementation to accelerate business ops.

Industry

Insurance

Service

ServiceNow SAM implementation

Tech Stack

ServiceNow Software Asset Management (SAM) Pro, ServiceNow

Challenge: Inefficient software asset data management.

The client’s software asset management process was manual, outdated, and lacked a streamlined process. So, they faced numerous challenges in monitoring entitlements and maintaining accurate software license details.

Compliance and audit failures:

The client lacked a centralized system to monitor software installations and track license usage. This resulted in audit failures & compliance breaches, leading to financial penalties and reputation damage.

Inaccurate tracking of license details:

The client lacked visibility into software license management and remote license distribution. Despite having capable tools such as SCCM, those tools were only used to scan hardware assets of their inventory and monitor operational data for asset health in CMDB. However, SCCM can also be leveraged for software license tracking.

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