zeb wins AWS Rising Star Partner of the Year – Consulting Award

zeb Wins AWS Rising Star Partner of the Year – Consulting Award

How we achieved 48% cost savings through Salesforce Marketing Cloud Integration?

Our client is a prominent player in the Debt Settlement industry, offering comprehensive plans and services to individuals seeking financial assistance. With a commitment to customer satisfaction, they strive to deliver personalized solutions tailored to meet the unique needs of their clients.

48%

Reduced costs

57%

Efficient time allocation

68%

Decreased program cancellation rates

Reshaping retail operations from the bottom line

Industry

Fintech

Service

Digitalization of Marketing Welcome Kits

Tech Stack

Salesforce Marketing Cloud

Business Challenge: Inefficient and Costly Physical Mail Delivery of Welcome Kits Leading to Operational Burden

Our client faced a significant challenge in sending welcome kits via physical mail incurred high costs and required significant time and effort in preparation. They sought to streamline this process by transitioning to digital channels, thereby reducing overheads, and improving efficiency.

Further, they aimed to enhance customer retention rates through personalized engagement strategies.

Solution: Streamlining Delivery Through Salesforce Marketing Cloud Integration

Our team proposed a comprehensive solution leveraging Salesforce Marketing Cloud to address the client’s challenges:

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