zeb wins AWS Rising Star Partner of the Year – Consulting Award

zeb Wins AWS Rising Star Partner of the Year – Consulting Award

Redefining Restaurant Operations & Culinary Excellence Through Enterprise Mobility Solutions

Our client is a US-based food delivery platform that brings together multiple restaurants and a delicious variety of food items to the customer’s dining. They provide three different menu options - hot-cooked food, snacks, and refreshing beverages, accompanied by fine liquors.

43K+

Active users

50-60%

Increase in ROI

67%

Increase in customer engagement rate

Marketing campaign and lead enhancement for a retail client

Industry

Food and restaurant

Service

Enterprise Mobility

Tech Stack

Xamarin, ASP.NET Web API and MVC admin app, Microsoft Azure Blob storage, clover, Twilio, SendGrid, Firebase, Epson printer SDK, and My SQL, Azure App Services.

Challenge: In-store limitations hindered their business outreach and growth potential

Our client brings together a group of food restaurants in an offline presence. Since they were adhering to conventional restaurant practices, it caused a lot of frustration for their customers with long-standing queues. This impacted their reputation and lowered their customer retention rates. They had a legacy point-of-sale application that was built on top of on-prem product components, that required frequent feature add-ons, regular upgrades, and performance tuning. Consequently, this led to planned business downtime and additional maintenance efforts.

To meet the evolving market needs, reduce operating costs, and enhance scalability, the client wanted to introduce a digitalized solution

Solution: Delivering a user-friendly food delivery app with lightweight architecture

Our mobility experts conducted a comprehensive analysis of the client’s business needs and competitors. With the executive stakeholder’s insights, we sketched the user flow & created a high-fidelity wireframe to aid in app development process. Further, we designed the visuals and typography by collaborating with the client’s marketing team to ensure consistency with their branding. By blending our technical expertise and cognitive skills, we delivered enterprise mobility solutions that are feature-rich, lightweight, and responsive.

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