zeb wins AWS Rising Star Partner of the Year – Consulting Award

zeb Wins AWS Rising Star Partner of the Year – Consulting Award

How we achieved 40% cost savings for a leading client with AWS powered solutions

Our esteemed client, a frontrunner in the fitness technology sector, is widely recognized for their state-of-the-art wearable sports fitness watches. Committed to empowering users in their fitness endeavours, they offer a comprehensive range of features, including activity tracking, heart rate monitoring, and personalized coaching via their web applications.

40%

Cost savings

50%

Reduction in response times

45%

Increase in user Satisfaction

Streamlining warehouse operations with Azure Integration and Analytics

Industry

Fitness

Service

SuperDesk

Tech Stack

Elastic Container Service (ECS), AWS Web Application Firewall (WAF), Network Load Balancer (NLB), Application Load Balancer (ALB), Amazon Route 53, AWS CloudTrail, Amazon CloudWatch, Amazon SNS, Amazon SES, Relational Database Service (RDS), AWS Key Management Service (KMS).

Challenge: Delivering real-time, consistent support for growing wearable user base.

  • Expanding User Base: As our client’s user base grew, so did the volume of inquiries relate to their wearable fitness devices and associated services.
  • Real-Time Support Requirement: Users increasingly demanded immediate assistance when encountering issues or seeking guidance on optimizing their fitness watches’ usage.
  • Consistent Support Delivery: Maintaining uniform and accurate support across diverse channels was imperative to uphold user trust and satisfaction.

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